Your order will be shipped within 2-3 business days after receiving your order. We are a small family business and we don't want to compromise to the service level we provide to our customers in-store, over the phone or via email. Since all our customers deserve detailed attention. But we always do our utmost best to have it proceeded as soon as possible.
The estimated delivery time and shipping fees from Shoes & Shirts vary per region. We are dependent on the delivery times of the carrier, but many EU countries are eligible for next-day and two-day delivery services.
The delivery costs are:
EUR 1: 18,00€
EUR 2: 26,75€
There is a free in-store delivery and free delivery for orders over €250, only applicable for delivery in The Netherlands. With the exception during the clearance period, then also in the Netherlands a shipping fee applies. For all other countries a shipping fee is as mentioned above.
Your products will be delivered through high-quality courier services. After we have dispatched your parcel, you will receive an email stating a track & trace number, so you can easily follow the whereabouts of your parcel.
All items are insured whilst in transit from Shoes & Shirts to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance. If your box is damaged upon arrival, we recommend that you either refuse the delivery, or make a note with the courier when signing for it that you are accepting a damaged box. Due to the high value of the goods that we sell, we require proof of delivery for all orders. This means we are unable to authorise packages to be delivered without a signature.
We are available to answer your delivery and other questions 7 days a week.
Monday - Friday from 10:00 to 18:00h
Saturday from 10:00 - 17:00h
Sunday from 12:00 - 17:00h.
Give us a call at +31 43 325 55 18 and we will try to give you a direct answer.
Send us an email via info[@]shoesandshirts.nl and we will try to reply to your request within 2 business days.